Privacy Policy

Purposes for Collecting Information

Abra Marine Tours Operation (AMTO) collects Personal Information which is necessary to conduct business with you.

AMTO and its service providers (rezdy.com, spripe.com) may use your personal or business information and information you have supplied for purposes including to:

• Identify you as the user and provide better client service to you, your business partners, and your customers.
• Perform authorized financial transactions with you and your associated service providers.
• Operate our business as it applies to you.
• Keep you informed about AMTO’s products and services and those of relevant business partners.
• Protect our lawful interests; and fulfill legal and regulatory obligations with our third-party service suppliers and vendors.
• We might use it in the event of an emergency.

How We Use and Disclose Your Information

AMTO uses and discloses your Personal Information and the information you supply in many ways necessary for us to do business together, for example, product promotion, user access to products, user registration, to provide client support, and for secure access to AMTO products and/or websites.

Product Promotion

AMTO may contact you about product upgrades and new product releases and inform you of new services relevant to you. You may notify us at any time that you do not want to receive any marketing communications from AMTO.

End-User Information

While doing a reservation at AMTO’s website, you must provide contact information (such as name, email address, phone number, contact person’s details in case of emergency, and other information as required). In some cases, financial information (such as a credit card number and expiration date if you are using this payment method). AMTO uses this information to fulfill your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Customer Support

User registration links your AMTO Services to your contact details. This allows our customer support personnel to provide you with quality advice relevant to your situation when you call AMTO customer support or lodge a support ticket. If software or documentation needs to be emailed to you, the consultant has all the information needed to ensure fast service.

Disclosure to Third Parties

We may provide your personal information to our related bodies corporate and our service providers who assist us with client contact, archiving auditing, accounting, legal, business consulting, banking, delivery, data processing, automated communications, and website or technology services. Some of the third parties including our service providers may be located outside of UAE. You acknowledge that while these parties will often be subject to other confidentiality or privacy obligations.

We may use Personal Information for service-related purposes. There are some circumstances in which we may provide it to third parties to allow us to facilitate AMTO’s Services in providing you the ability to use AMTO’s products and services.

We reserve the right to disclose your personal information when we believe it is appropriate to comply with the law, facilitate court proceedings, or protect our rights.